— Approach

How we partner with the businesses we buy.

Most acquirers show up on day one with a binder. We show up with questions. The first ninety days are for listening — to the team, the customers, the systems, the seasonal rhythms — before we change a single thing.

— The first ninety days

We don't change anything for the first ninety days.

90.

Listen first. Then learn. Then act — together with the people already running it.

The team that built the business knows things we don't. Customers, vendors, seasonal patterns, the unwritten rules of how the work actually gets done. Our job in those first three months is to learn — sit in on calls, ride along on routes, walk the floor, read the notes nobody ever wrote down.

By day ninety we have a shared point of view on what's working, what's slowing things down, and what we'd build next. Nothing changes until we have that — and even then, the people closest to the work decide how.

— What changes & what doesn't

Most things stay the same. The things that shouldn't, we work on together.

— What doesn't change

The things that got the business here.

  • i.The team. We invest in the people who made the business worth buying.
  • ii.The brand and the customer relationships built over decades.
  • iii.The way the work gets done day-to-day. We learn it before we touch it.
  • iv.Vendor and partner relationships. The handshake deals matter to us, too.

— What we work on

The next chapter, built on the same foundation.

  • i.Modern tooling for finance, sales, and ops — the kind we ran inside Toast and DoorDash.
  • ii.New revenue lines that make sense for the business — recurring service, adjacent products, geographic expansion.
  • iii.Automation in the places it pays back — and nowhere else.
  • iv.Doubling down on what's already working — backing the team with the resources to do more of it.

— What partners can expect

Plain-language commitments, not boilerplate.

"
At Ozark River Manufacturing, we worked with the team to rebuild their go-to-market — refreshing the sales and marketing strategy and tightening the processes underneath it. Over the next 24 months the business grew from $4M to $6M in revenue, with the same team running the floor.

An example of how we partner

— Next

Ready to talk it through?

No NDA, no commitment. Just a thirty-minute call.

Talk to us See our criteria →